Medical & Professional Relations

The West Virginia DDS Professional Relations staff works tirelessly to establish and maintain productive relationships with medical providers and medical facilities throughout our state.

Our Professional Relations Officers (PROs) make informational presentations to the professional community about Social Security’s need for timely, accurate and complete medical information, and educate doctors, hospital staff, and other health professionals about how that information is used to evaluate disability. They also recruit and train physicians (medical and osteopathic doctors), psychologists, and other health professionals to become consultative examination (CE) providers for our state.

Our Professional Relations Staff

The West Virginia DDS Professional Relations staff is available to help our vendors and providers with any questions or problems they may have. Each Professional Relations Officer has a specific geographic area of responsibility in our state (see below), although any PRO can provide assistance if your local PRO is not available.

DDS Professional Relations
PRO contact Counties

Johnette Graff
304·353·3586

Cabell
Clay
Jackson
Kanawha
Lincoln
Logan
Mason
Mingo
Nicholas
Putnam
Roane
Wayne
Story Consulting in Louisa, KY

Andrea Taylor
304·353·3564

Boone
Fayette
Greenbrier
McDowell
Mercer
Monroe
Raleigh
Summers
Webster
Wyoming
Story Consulting in South Williamson, KY

Denny Burnworth
304·624·0214

Braxton
Brooke
Calhoun
Doddridge
Gilmer
Hancock
Harrison
Lewis
Marion
Marshall
Ohio
Pleasants
Ritchie
Tyler
Wetzel
Wirt
Wood

Paul Oliverio
304·624·0232

Barbour
Berkeley
Grant
Hampshire
Hardy
Jefferson
Mineral
Monongalia
Morgan
Pendleton
Pocahontas
Preston
Randolph
Taylor
Tucker
Upshur

Other DDS Professional Relations Staff
Jim Taylor
Supervisor
304·353·4262
Lela Triplett
Professional Relations Associate, Clarksburg
304·624·0219
Tracy Trail
Professional Relations Associate, Charleston
304·353·4246

Helpful Links

If you have received a request for medical records or a request for evidence from our DDS, or have provided evidence, you may be interested in the following links:

  • Form SSA-827: SSA and its State DDSs use form SSA-827, “Authorization to Disclose Information to the Social Security Administration (SSA)”, to obtain medical and other information needed to determine whether a claimant is disabled. Its efficient handling and widespread acceptance is critical to the success of the disability programs. Each year, the West Virginia DDS sends tens of thousands of requests for information on behalf of claimants, and a signed SSA-827 accompanies each request.
  • e-827: SSA now permits their "Authorization to Disclose Information to the Social Security Administration" (Form SSA-827) to be electronically signed.
  • Electronic Records Express (ERE): ERE is an initiative by Social Security and State DDSs to offer electronic options for submitting health and school records related to disability claims.
  • Explanation of Benefits: Do you have questions about payments for records that you have submitted to DDS? This online Explanation of Benefits service allows you to view, save, and print individual or multiple EOB statements from the Disability Determination Section.

Employment Opportunities

If you are a physician (medical or osteopathic doctor), a psychiatrist or a Ph.D.-level psychologist, and you are interested in doing consultant work in our Clarksburg or Charleston office, please contact one of the following:

Charleston Clarksburg

David Moss
500 Quarrier St., Suite 500
Charleston, WV 25301

Phone: 304·343·5055

Pauline Collins
320 W. Pike St., Suite 120
Clarksburg, WV 26301

Phone: 304·624·0200


This and more information about performing consultant work for our DDS is available for download as a one-page document.

More Employment Opportunities

The West Virginia DDS relies on hospitals, clinics, mental health facilities, physicians, psychologists, speech/language pathologists, and other professionals from around the state to perform consultative examinations on claimants who have applied for disability benefits. There is no commitment and we provide training, flexible scheduling, competitive fees and complimentary state-of-the-art teledictation services.

If you are a medical professional specializing in fields including – but not limited to – family practice, internal medicine, physiatry, psychiatry, psychology (master's-level), pediatrics, or speech-language pathology, and are interested in performing consultative examinations for our agency, please contact:

Jim Taylor
500 Quarrier Street
Suite 500
Charleston, WV 25301

Phone: 304·353·4262

A detailed guide covering general requirements for consultative examination reports can be found in Consultative Examinations: A Guide for Health Professionals (also known as the “Green Book”).